Creative Colors International offers a wide variety of services in various markets. Check out the Automotives Service section to find out what types of repairs we can perform on your vehicle. From seat burn repairs to redyeing leather seats; you can rest assured it will be handled properly.
Our Furniture/Commercial section highlights the different types of leather furniture we perform work on. We also use an exclusive line of products that are specially formulated for these specific leathers and/or specific problems affecting leather goods. Our technicians undergo an extensive training program, which allows them to provide you with the best possible service.
Check out our Marine, RV, and Aviation sections to see how we can save you time and money having your damaged interiors repaired and not replaced.
Call us today and let one of our skilled technicians handle all of our your service repair needs no matter what business your in. Click (here) to request an on-line quote. Please feel free to browse through our Leather Care & Cleaning Tips section to learn how to keep you leather goods looking new today and in the years ahead.
Service Philosophy
Our goal is to exceed expectations
It is our customers’ service philosophy to be available, adaptable, flexible and responsive to the needs, wants and expectations of our customers and clients. We achieve this by listening carefully to what our customers tell us, by asking (even begging) for feedback from our customers, making changes in our policies, procedures and performances based on customer recommendations and suggestions, and then giving customers exactly what they want and ask for, and something extra.
Our goal is to always exceed our customers’ expectations of us. At a minimum, we do whatever it takes to meet customer expectations and satisfy the customer. At a maximum, we do whatever we can do to delight and dazzle our customers.
We realize, of course, that no company or person is perfect. There will be times when whatever we are able to do still does not delight and dazzle the customer. At those times, after we have done everything in our power to satisfy the customer, we refund the money for services performed and try to help the customer find someone who can satisfy them.
That is our customer service philosophy. Do whatever it takes to satisfy all customers and clients. Do it right the first time. Do it as often as the customer requires it. And, if we can’t deliver for some reason, help the customer to find someone who can meet and exceed our customers’ expectations.
It is this approach that has made Creative Colors International so successful, and we will continue to adhere to this philosophy. We also work with our customers to create a win-win partnership to help them to develop a similar philosophy and approach to customer service so everyone achieves long-lasting success.
If you would like to provide us with feedback regarding service you have received from Creative Colors International, please send an e-mail message to comments@creativecolorsintl.com.
Click here to request service or receive an on-line quote!
